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The following material is excerpted from The Mistakes That Make Us. Sharing Mistakes Requires Psychological Safety Using mistakes to learn and improve requires that we hear about them. But leaders can’t just tell people to speak up. Telling them, “It’s safe,” doesn’t make it true. Each individual decides if they… Read More "Fostering Psychological Safety: The Foundation of Learning and Innovation"
Innovation is not just about great ideas and cutting-edge technology; it’s deeply rooted in a culture that tolerates and learns from failure. This concept is vividly brought to life in The Mistakes That Make Us, a groundbreaking exploration of how embracing mistakes can lead to organizational growth and innovation. Embracing… Read More "Cultivating an Innovative Culture Through Failure: Embracing Mistakes for Organizational Growth"
In the dynamic landscape of modern business, the capacity to learn from errors is not just an advantageous skill but an essential component of success. This perspective is eloquently presented in Mark Graban’s The Mistakes That Make Us, particularly in the context of lean methodology. Originally rooted in manufacturing, lean… Read More "Lean Methodology and Learning from Errors: A Path to Innovation and Growth"
In the realm of business and personal development, embracing mistakes is not just about acknowledging errors; it’s about leveraging them as a springboard for growth. The literary world offers a wealth of knowledge on this topic, with authors delving into the psychological, organizational, and practical aspects of learning from missteps.… Read More "Popular Books on Embracing Mistakes for Growth"
The following is an edited and annotated excerpt from my Shingo Award-winning book Lean Hospitals: Improving Quality, Patient Safety, and Employee Engagement. To me, “mistakes” and “errors” are synonyms, so a discussion of “mistake-proofing” is the same as “error-proofing.” A Serious Problem With Large, Unknowable Numbers It is hard to… Read More "Preventing Mistakes in Healthcare – An Excerpt from ‘Lean Hospitals’"
I remember watching this game live on TV, and I can’t believe this mistake happened 25 years ago now! From The Athletic: The Lions, the Steelers and a crazy, botched Thanksgiving coin flip 25 years ago You can watch video of it on the NFL’s YouTube channel. At the start… Read More "A Botched Overtime Coin Toss 25 Years Ago; At Least It Led to Rule Changes"